Update!
Our Privacy
Policy was updated on 15 May 2018. We have revamped the Privacy Policy front
and back so that from this date onwards, this Privacy Policy can provide
privacy details on how we manage your personal information for MI INDUCTION
HEATING RICE COOKER software and services provided by Chunmi.
Please take a
moment to familiarize yourself with our privacy practices and let us know if
you have any questions.
This Privacy
Policy sets out how ShangHai Chunmi Electronics Technology
Co., Ltd. and its affiliated companies within the ShangHai Chunmi Electronics Technology Group ("Chunmi", "we", "our" or
"us") collect, use, disclose, process and protect any information
that you give us when you use MI INDUCTION HEATING RICE COOKER software and
services. Should we ask you to provide
certain information by which you can be identified when using MI INDUCTION
HEATING RICE COOKER software and services, it will only be used in accordance
with this Privacy Policy and/or our terms and conditions for users.
The Privacy
Policy is designed with you in mind, and it is important that you have a
comprehensive understanding of our personal information collection and usage
practices, as well as full confidence that ultimately, you have control of any
personal information provided to Chunmi.
In this Privacy
Policy, "personal information" means information that can be used to
identify an individual, either from that information alone or from that
information combined with other information Chunmi
has access about that individual. Such personal information may
include but not limit to the information you provide to us or upload, device
related information, etc.
By using MI
INDUCTION HEATING RICE COOKER software and services, you are deemed to have
read, acknowledged and accepted all the provisions stated here in the Privacy
Policy, including any changes we may make from time to time. In order to comply
with applicable laws, including local data protection legislation (e.g. General
Data Protection Regulation in Europe Union), we will specifically seek prior
explicit consent to the particular processing (e.g. automated individual
decision-making) of special categories of personal data. We are committed to
protecting the privacy, confidentiality and security of your personal
information by complying with applicable laws, including your local data
protection legislation. We are equally committed to ensuring that all our
employees and agents uphold these obligations.
Ultimately,
what we want is the best for all our users. Should you have any concerns with
our data handling practice as summarized in this Privacy Policy, please contact
our Data Protection Officer at privacy@chunmi.com to address your specific
concerns. We will be happy to address them directly.
In order to
provide our services to you, we will ask you to provide personal information
that is necessary to provide those services to you. If you do not provide your
personal information, we may not be able to provide you with our products or
services.
We will only
collect the information that is necessary for its specified, explicit and
legitimate purposes and not further processed in a manner that is incompatible
with those purposes. We may collect the following types of information (which
may or may not be personal information):
Device information: information
related to your device. For example, Device ID, Device Name and Device Model.
Location information (only for specific
services/functionalities): when you enter into your city location
information, the relevant cooking program can be chosen to improve user
experience.
Information specific to
you that may be assigned by us: we
may collect and use information such as your MI Account ID and nickname.
Other information:
comment information on recipes when using our software by MI Account ID, Recipe
favorites with MI Account ID.
We may also
collect other types of information which are not directly or indirectly linked
to an individual and which is aggregated, anonymized or de-identified. For
example, the device model and system version number of the user’s MI INDUCTION
HEATING RICE COOKER device may be collected when using a particular service.
Such information is collected in order to improve the services we provide to
you.
Personal
information is collected for providing services and / or products to you, and
legal compliance on our part under applicable laws. You hereby consent that we
may process and disclose personal information to our affiliated companies
(which are in the communications, social media, technology and cloud
businesses), Third Party Service Providers (defined below) for the purposes
stated in this Privacy Policy.
We may use your
personal information for the following purposes:
· Providing,
processing, maintaining, improving and developing our goods and/or services to
you, including after-sales and customer support and for services on your device
or through our websites.
· Communicating
with you about your device, service or any general queries, such as updates,
customer inquiry support, information about our events, notices.
· Conducting
marketing related activities, such as providing marketing and promotional
materials and updates. For more information on marketing and promotional
activities, please refer to the Direct Marketing section below.
· Allowing
you to post comments in public forums.
· Analyzing
and developing statistical information on use of our products and services to
better improve our products and services.
· Optimizing
the performance of your device.
· Storing
and maintaining information about you for our business operations or legal
obligations.
Here are more
details on how we use your information (which may include personal
information):
· Allowing you to
participate in Chunmi Forum. Personal
information in relation to the Chunmi Forum or other Chunmi Internet platforms may be used for profile page
display, interaction with other users, participating in the forum.
·
Improving
user experience. Some opt-in features,
such as the User Experience Program, allow Chunmi to
analyze data about how users use MI INDUCTION HEATING RICE COOKER and Chunmi
services, so as to improve the user experience, such as sending crash reports.
We may use your
email address, Mi Account ID to provide marketing materials to you relating to
goods and services of Chunmi companies and our
business partners which offer network, mobile applications and cloud products
and services. We will only so use your personal data after we obtain your prior
explicit consent and involve a clear affirmative action or indication of no
objection in accordance with local data protection laws, which may require
separate explicit consent. You have the right to opt out of our proposed use of
your personal data for direct marketing. If you no longer wish to receive
certain types of email communications you may opt-out by sending mail to
privacy@chunmi.com. We will not transfer your personal data to our business
partners for use by our business partners in direct marketing.
We do not sell
any personal information to third parties.
We may disclose
your personal information on occasion to third parties (as described below) in
order to provide the products or services that you have requested.
Disclosure may
be made to Third Party Service Providers and affiliated companies listed in
this section below. In each case described in this section, you can be assured
that Chunmi will only share your personal information
in accordance with your consent. Your consent to Chunmi will engage sub-processors for
the processing of your personal information. You should know that when Chunmi shares your personal information with a Third Party Service Provider under any circumstance
described in this section, Chunmi will contractually
specify that the third party is subject to practices and obligations to comply
with applicable local data protection laws. Chunmi
will contractually ensure compliance by any Third Party
Service Providers with the privacy standards that apply to them in your home
jurisdiction.
In order to
conduct business operations smoothly in providing you with the full
capabilities of our products and services, we may disclose your personal
information from time to time to other Chunmi
affiliated companies, or our third party service
providers which are our mailing houses, delivery service providers,
telecommunications companies, data centers, data storage facilities, customer
service providers, advertising and marketing service providers, and Chunmi’s representatives. Such Third
Party Service Providers would be processing your personal information on
Chunmi’s behalf or for one or more of the purposes
listed above. If you no longer wish to allow us to share this information,
please contact us at privacy@Chunmi.com.
Xiaomi works
together with a cool group of companies, which together form the Mi Ecosystem.
The Mi Ecosystem companies are independent entities, invested and incubated by
Xiaomi, and are experts in their fields. Chunmi may
disclose your personal data to Xiaomi or other Mi Ecosystem companies so as to
provide you with and improve the exciting products and services (both hardware
and software) from the Mi Ecosystem. Some of these products and services will
still be under Xiaomi / Mijia / Mitu brands, while others may use our own brand.
Chunmi will take appropriate organizational and
technical measures to ensure the security of personal data during the process
of sharing of information, including but not limited to the encryption of your
personal data. If Chunmi is involved in a merger,
acquisition or asset sale of all or a portion of our assets, you will be
notified via email and/or a prominent notice on our website, of any changes in
ownership, uses of your personal information, and choices you may have
regarding your personal information.
Chunmi may
disclose your personal information without further consent when required under
applicable law.
We may share
anonymized information and statistics in aggregate form with third parties for
business purposes, for example with advertisers on our website, we may share
them trends about the general use of our services, such as the number of
customers in certain demographic groups who purchased certain products or who
carried out certain transactions.
For the
avoidance of doubt, Chunmi may collect, use or
disclose your personal information without your consent if it is and only to
the extent it is allowed explicitly under local data protection laws. Such
disclosure may be brought about by the necessity to protect our rights, ensure
the safety of you and other people, and comply with the requirements of the
local government to facilitate the investigations of illegal activities.
We are
committed to ensuring that your personal information is secure. In order to
prevent unauthorized access, disclosure or other similar risks, we have put in
place reasonable physical, electronic and managerial procedures to safeguard
and secure the information we collect from your using of Chunmi
products and services and on Chunmi websites. We will
use all reasonable efforts to safeguard your personal information.
For example,
when you access your Mi Account, you can choose to use our two-step verification
process for better security. When you send or receive data from your Chunmi device to our servers, we make sure they are
encrypted using Secure Sockets Layer ("SSL") and other algorithms.
All your
personal information is stored on secure servers that are protected in
controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has
the highest security level. We make sure that our employees and Third Party Service Providers who access the information to
help provide you with our products and services are subject to strict
contractual confidentiality obligations and may be disciplined or terminated if
they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly
review our information collection, storage and processing practices, including
physical security measures, to guard against any unauthorized access and use.
We will take
all practicable steps to safeguard your personal information. However, you
should be aware that the use of the Internet is not entirely secure, and for
this reason we cannot guarantee the security or integrity of any personal
information which is transferred from you or to you via the Internet.
·
You can play your part in safeguarding your
personal information by not disclosing your login password or account
information to anybody unless such person is duly authorized by you. Whenever you
log in as a Mi Account user on Chunmi websites, particularly on somebody else's
computer or on public Internet terminals, you should always log out at the end
of your session.
·
Chunmi cannot be held responsible for lapses in security
caused by third party accesses to your personal information as a result of your
failure to keep your personal information private. Notwithstanding the
foregoing, you must notify us immediately if there is any unauthorized use of your account by
any other Internet user or any other breach of security.
·
Your assistance will help us protect the privacy
of your personal information.
Personal
information will be held for as long as it is necessary to fulfil the purpose
for which it was collected, or as required or permitted by applicable laws. We
shall cease to retain personal information, or remove
the means by which the personal information can be associated with particular
individuals, as soon as it is reasonable to assume that the purpose for which
that personal information was collected is no longer being served by retention
of the personal information. If further
processing is for archiving purposes in the public interest, scientific or
historical research purposes or statistical purposes according to the
applicable laws, the data can be further retained by Chunmi
even if the further processing is incompatible with original purposes.
We currently
offer two alternatives for users to delete user data.
The first way
is to clear the data stored in hardware, which can be completed by pressing and holding the “Timer” and “Start” buttons
simultaneously for five seconds. You can reset your personalized settings after
disconnect and reconnect the power.
The second way
is to delete the data stored in software, which can be completed by going to “Settings” and
choosing “Restore
Default Settings” to reset all personalized settings saved by the application.
Our
applications may need access to certain features on your device such as Wi-Fi
network status. This information is used to allow the applications to run on
your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at
the device level or contacting us at privacy@Chunmi.com
Chunmi
recognizes that privacy concerns differ from person to person. Therefore, we
provide examples of ways Chunmi makes available for
you to choose to restrict the collection, use, disclosure or processing of your
personal information and control your privacy settings:
·
Log in and out of the Mi Account;
·
Toggle on/off for other services and
functionalities which deal with sensitive or personal information.
If you have
previously agreed to us using your personal information for the abovementioned
purposes, you may change your mind at any time by writing or emailing us at
privacy@Chunmi.com.
· You
have the right to request access to and/or correction of any other personal
information that we hold about you. When you update your personal information,
you will be asked to verify your identity before we proceed with your request.
Once we obtain sufficient information to accommodate your request for access to
or correction of your personal information, we shall proceed to respond to your
request within any timeframe set out under your applicable data protection laws.
· A
copy of your personal data collected and processed by us will be provided to
you upon your request free of charge. For any extra request of the same
information, we may charge a reasonable fee based on actual administrative
costs according to the applicable laws.
· If
you would like to request access to your personal data held by us or if you
believe any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible at the email address below.
Email: privacy@Chunmi.com
· If
you are Europe Union user under General Data Protection Regulation (GDPR), you
have the right to obtain from us the erasure of your personal information. We
shall consider the grounds regarding your erasure request and take reasonable
steps, including technical measures, if the grounds apply to GDPR.
· If
you are Europe Union user under GDPR, you have the right to obtain from us the
restriction of processing your personal information. We shall consider the
grounds regarding your restriction request. If the grounds apply to GDPR, we
shall only process your personal information under applicable circumstances in
GDPR and inform you before the restriction of processing is lifted.
·
If you are Europe Union
user under GDPR, you have the right not to be subject to a decision based
solely on automated processing, including profiling, which produces legal effects
concerning you or similarly significantly affects you.
· If
you are Europe Union user under GDPR, you have the right to receive your
personal information in a structured, commonly used format and transmit the
information to another data controller.
You may
withdraw your consent for the collection, use and/or disclosure of your
personal information in our possession or control by submitting a request. This
may be done by
sending e-mail to privacy@Chunmi.com. We
will process your request within a reasonable time from when the request was
made, and thereafter not collect, use and/or disclose your personal information
as per your request.
Please recognize
that your withdrawal of consent could result in certain legal consequences. Depending
on the extent of your withdrawal of consent for us to process your personal
information, it may mean that you will not be able to enjoy MI INDUCTION
HEATING RICE COOKER software and services.
To the extent that we
may need to transfer personal information outside of your jurisdiction, whether
to our affiliated companies or Third Party Service
Providers, we shall do so in accordance with the applicable laws. In
particular, we will ensure that all transfers will be in accordance with
requirements under your applicable local data protection laws by putting in
place appropriate safeguards. You will have the right to be informed of the
appropriate safeguards taken by Chunmi for this
transfer of your personal information
Chunmi may
use overseas facilities operated and controlled by Chunmi to
process or back up your personal information. Currently, Chunmi has data
centers in Beijing, United States, Singapore, India, Russia and Germany. These
overseas jurisdictions may or may not have in place data protection laws which
are substantially similar to that in your home jurisdiction. We may transfer to
and store your personal information at our overseas facilities. However, this
does not change any of our commitments to safeguard your personal information
in accordance with this Privacy Policy.
We consider it
the responsibility of parents to monitor their children’s use of our products
and services. Nevertheless, it is our policy not to require personal
information from minors or offer to send any promotional materials to persons
in that category.
Chunmi
does not seek or intend to seek to receive any personal information from
minors. Should a parent or guardian have reasons to believe that a minor has
provided Chunmi
with personal information without their prior consent, please contact us to
ensure that the personal information is removed and the minor unsubscribes from
any of the applicable Chunmi
services.
If you have
agreed to our applicable User Agreements, in the event of inconsistency between
such User Agreements and this Privacy Policy, such User Agreements shall
prevail.
We keep our
Privacy Policy under regular review and may update this privacy policy to
reflect changes to our information practices. If we make material changes to
our Privacy Policy, we will notify you by email (sent to the e-mail address
specified in your account) or post the changes on all the Chunmi websites or
through our software, so that you may be aware of the information we collect
and how we use it. Such changes to our Privacy Policy shall apply from the
effective date as set out in the notice or on the website. We encourage you to
periodically review this page for the latest information on our privacy
practices. Your continued use of products and services on the websites, mobile
phones and/or any other device will be taken as acceptance of the updated
Privacy Policy. We will seek your fresh consent before we collect more personal
information from you or when we wish to use or disclose your personal
information for new purposes.
Our Privacy
Policy does not apply to products and services offered by a third party. Chunmi products and
services may include third parties’ products, services and links to third
parties’ websites. When you use such products or services, they may collect
your information too. For this reason, we strongly suggest that you read the
third party’s privacy policy as you have taken time to read ours. We are not
responsible for and cannot control how third parties use personal information
which they collect from you. Our Privacy Policy does not apply to other sites
linked from our services.
Our websites
include social media features, such as the Facebook Like button and Widgets,
such as the Share this button or interactive mini-programs that run on our
site. These features may collect your IP address, which page you are visiting
on our site, and may set a cookie to enable the Feature to function properly.
Social media features and Widgets are either hosted by a third party or hosted
directly on our websites. Your interactions with these Features are governed by
the privacy policy of the company providing it.
Depending on
your jurisdiction, you may be able to log in to our website using sign-on
services such as Facebook Connect or an Open ID provider. These services will
authenticate your identity, provide you the option to share certain personal
information (such as your name and email address) with us, and to pre-populate
our sign up form. Services like Facebook Connect give
you the option to post information about your activities on this website to
your profile page to share with others within your network.
If you are
Europe Union user under GDPR, Chunmi will provide
systematic approach to manage personal data deeply engages our people,
management processes and information systems by applying a risk management
methodology. According to the GDPR, for instance, (1) Chunmi
set up a Data Protection Officer (DPO) in charge the data protection, and the
contact of DPO is dpo@chunmi.com; (2) Chunmi
designate a representative (professional
attorney of experience we designated) in Europe,and
the contact of representative is representative@chunmi.com
(3)procedure like
data protection impact assessment (DPIA).
If you have any
comments or questions about this Privacy Policy or any questions relating to Chunmi’s collection, use or disclosure of your personal
information, please contact us at the address below referencing "Privacy
Policy":
ShangHai Chunmi Electronics Technology Co., Ltd.
Room 01-04,
Building 2, Tengfei Lotus Business Park, No. 60 Naxian Road
Pudong
District, Shanghai, China
Email: privacy@chunmi.com
Thank you for
taking the time to understand our Privacy Policy!