私隱政策

更新!

私隱政策於 2019 年 11 月 20 日更新。我們已徹底修訂本私隱政策,自此日期開始,本私隱政策規定有關如何就追覓科技提供的米家智能掃拖一體機軟件及服務管理您個人資料的詳細內容。

請花一些時間了解我們的私隱措施,如有任何疑問,請聯絡我們。

我們的承諾

本私隱政策載列當您使用米家智能掃拖一體機軟件及服務時,追覓科技(天津)有限公司以及其附屬公司(「追覓科技」、「吾等」、「我們的」或「我們」)如何收集、使用、披露、處理及保護您向我們所提供的任何資料。 若在您使用米家智能掃拖一體機軟件及服務時,我們要求您提供可識別您身份的某些資料,我們將僅按照本私隱政策及/或本公司為用戶提供的條款及條件使用相關資料。

私隱政策旨在保護您的利益,您對本公司收集及使用個人資料的做法之全面了解,並相信您始終掌握提供予追覓科技的個人資料決定權都至關重要。

在本私隱政策中,「個人資料」指可用於識別個人身份的資料本身或與追覓科技取得的其他個人資料結合的資料。這些個人資料可能包括但不限於您提供給我們或您上載的資料、裝置相關資料等。

使用「米家智能掃拖一體機」軟件及服務,即視為您已閱讀、理解並接受本私隱政策中列明的所有條款,包括我們可能不時作出的任何變更。為了遵守適用法律,包括當地的數據保護法律,就特殊類別個人資料的特定處理(例如自動化個人決策),我們需特別徵得您的事先明確同意。我們致力於透過遵守適用的法律,包括您當地的資料保護法律以保障您的個人資料私隱、保密性及安全性。我們亦致力於確保所有員工及代理履行這些義務。

最後,我們希望為所有客戶竭力做到最好。若您對本私隱政策中概括的資料處理措施有任何疑慮,請傳送郵件至 privacy@dreame.tech 聯絡我們的資料保護專員,以解決您的具體問題。我們十分樂意直接處理問題。

我們收集哪些資料,並會如何使用此類資料

收集的資料類型

為要向您提供服務,我們將要求您提供向您提供服務所必需的個人資料。若您未能提供個人資料,我們可能無法向您提供我們的產品或服務。

我們只會出於指定、明確及合法之目的而收集這些資料,並不會以任何不符合此等目的之方式進一步處理您的資料。我們可能會收集以下類型的資料(可能是或不是個人資料):

在清掃期間,裝置上的相機會拍攝天花板上物體的照片,以取得特徵資料(即點、線和其他幾何特徵),以確定裝置與物體的相對位置。在連續運算物體的相對位置後,裝置可以掌握其位置並建立清掃路徑和繪製平面圖。裝置會每秒拍攝 10 張相片,並在毫秒內於本機裝置取得特徵資料。然後這些相片就會立即刪除。我們充分了解私隱的重要性。請放心,這些相片不會儲存在本機裝置或上載到伺服器。這些相片僅作定位用途,不會用於任何其他目的。如果您對此有任何疑問,請發送電郵至 privacy@dreame.tech 聯絡我們。

我們會如何使用個人資料

收集個人資料旨在向您提供服務及/或產品,我們亦受適用的法律規定要符合法規。您謹此同意本公司出於本私隱政策列明之目的向附屬公司、第三方服務供應商(定義見下文)處理及披露個人資料。

我們可能會就以下目的使用您的個人資料:

此處提供更多關於我們如何使用您的資料(可能包括個人資料)的詳情:

直接市場推廣

我們可能會就追覓科技和業務合作夥伴(提供網絡、流動應用程式以及雲端產品及服務)的產品及服務,使用您的小米帳號向您提供市場推廣材料。根據當地資料保護法,只有得到您的事先明確表示同意(我們會採取清晰而積極的行動)或您不表示反對時,我們方能使用您的個人資料。您有權拒絕我們使用您的個人資料進行直接市場推廣。若您不希望再收到某些類型的電郵通訊,則可透過每份通訊底部附上的取消訂閱連結或發送電郵至 privacy@dreame.tech 予以拒絕。我們不會將您的個人資料交予我們的業務合作夥伴,讓其用於直接市場推廣。

Cookie 及其他技術(僅適用於瀏覽 http://dreame.tech 時)

• 會收集哪類型資料以及怎樣使用 追覓科技以及第三方服務供應商均有使用 Cookie、標籤及指令碼等技術。這些技術用於分析趨勢、管理網站、追蹤網站用戶動態,並收集有關我們整體用戶群的人口統計資料。我們會收到相關企業以個別及整體為單位編寫的上述技術使用情況報告。請放心,這些數據僅用於優化我們網站的用戶體驗。

• 記錄檔案:如同眾多網站的做法,我們會收集某些資料,並將其儲存於記錄檔案內。此類資料包括互聯網通訊協定 (IP) 地址、瀏覽器類型、互聯網服務供應商 (ISP)、參照/退出頁面、作業系統、日期/時間戳記,及/或點選流量數據。我們不會將此類自動收集的資料與我們收集關於您的其他資料關聯。

•廣告:我們與第三方服務供應商合作,在我們的網站上顯示廣告,或管理我們在其他網站上的廣告。我們的第三方服務供應商可能使用 Cookie 等技術在此網站及其他網站收集有關您活動的資料,以根據您的瀏覽活動及興趣為您提供廣告。若您不希望個人資料用於為您提供基於興趣的廣告,可發送電郵至 privacy@dreame.tech 予以拒絕。

•本機儲存 – HTML5/Flash:我們使用本機存放對象 (LSO),如 HTML5 或 Flash 存儲內容及偏好選擇。與我們合作且在我們的網站上提供某些功能,或根據您的網頁瀏覽活動展示廣告的第三方,亦使用 HTML5 或 Flash Cookie 來收集及儲存資訊。各種瀏覽器會提供各自的管理工具以刪除 HTML5 LSO。

我們共用您資料的對象

我們不向第三方出售任何個人資料。

為了向您提供您要求的產品或服務,我們可能向第三方披露您的個人資料(如下所述)。

本節列出可能向其披露之第三方服務供應商及附屬公司。在本節所述之所有情況下,我們向您保證追覓科技僅會在您同意的情況下共用您的個人資料。您對追覓科技的同意將支持子處理器處理您的個人資料。請了解當追覓科技在本節描述的任何情況下與第三方服務供應商共用您的個人資料時,追覓科技將透過合約規定第三方遵守適用之當地資料保護法律的措施及義務。追覓科技將以合約確保任何第三方服務供應商遵守您所在的司法管轄區適用之私隱標準。

與本集團及第三方服務供應商共用資訊

為使業務能順利運作,從而為您提供本公司產品及服務的全部功能,我們可能不時向其他追覓科技附屬公司,或向我們的郵件服務商、送貨服務供應商、電訊公司、數據中心、數據存放設施、客戶服務供應商,廣告及市場推廣服務供應商以及追覓科技代表的第三方服務供應商披露您的個人資料。此類第三方服務供應商將代表追覓科技或因上述一項或多個目的處理您的個人資料。若您不希望我們共用這些資料,請透過 privacy@dreame.tech 聯絡我們。

與小米生態鏈企業共用資訊

追覓科技與一群有著出色想法的公司合作,共同組建了小米生態鏈。小米生態鏈企業為獨立實體,由小米投資及建立,是其各自領域的專家。追覓科技可能向小米或其他小米生態鏈企業披露您的個人資料,以便為您提供並改進小米生態鏈卓越的產品及服務(包括硬件及軟件)。其中部分產品及服務仍會在 小米 / 米家 / 米兔品牌 旗下,而其他產品及服務或會使用各自的品牌。追覓科技會採取適當的組織及技術手段,以保證您的個人資料在共用過程中的安全性,當中包括但不限於加密您的個人資料。若追覓科技參與本公司全部或部分資產的併購、收購或資產出售,我們將透過電郵及/或在我們的網站以突出的通知,告知您關於擁有權、個人資料的使用以及您對您個人資料可能擁有之選擇的任何變更。

與其他人共用資料

當適用法律要求時,追覓科技可能在未經您進一步同意的情況下披露您的個人資料。

無需經同意的資料

我們可能出於商業目的以匯總形式與第三方共用匿名資料及統計資料,例如與我們網站的廣告商共用使用我們服務的整體趨勢,如購買某些產品或進行某些交易的特定人群中的客戶數量。

為免生疑慮,追覓科技可能在未經同意的情況下,於當地資料保護法律明確規定的範圍內並僅在此範圍內收集、使用或披露您的個人資料。此類披露可能由於必須保護我們的權利、確保您及他人的安全及遵守當地政府的要求,以協助調查非法活動而起。

安全保護措施

追覓科技的安全措施

我們致力確保您的個人資料安全。為防止未經授權的存取、披露或其他類似風險,我們制定了合理的實體、電子及管理程序以保障及保護我們從您使用追覓科技產品及服務及追覓科技網站所收集的資訊。我們將盡一切合理努力保障您的個人資料安全。

您的所有個人資料均儲存於由受控裝置保護的安全伺服器上。我們會根據重要性及敏感度將您的資料分類,並確保您的個人資料具有最高安全級別。我們保證存取相關資料以向您提供本公司產品及服務的員工及第三方服務供應商,受嚴格的合約保密義務限制。若該等人士不履行此類義務,將可能受到處罰或被終止合約。我們對雲端型資料儲存亦有特殊存取控制。總括而言,我們會定期審查資料收集、儲存及處理措施,包括實體安全措施,以防止任何未經授權的存取及使用。

我們將採取一切可行之步驟來保障您的個人資料。然而,您應明白使用互聯網並非絕對安全,為此我們無法保證透過互聯網從您獲得或向您轉移的任何個人資料之安全性或完整性。

您可以採取哪些措施

保留政策

只要為收集資料所需,或根據適用法律要求或允許,個人資料將被保留。一旦本公司合理地認為收集個人資料的目的不再適合保留個人資料,我們將停止保留個人資料,或移除該等個人資料可能與特定個人相關聯的途徑。若後續資料處理是為了達到公眾利益、科學或歷史研究目的,或基於適用法律的統計目的,則即使後續處理與最初目的不一致,追覓科技仍可繼續保留這些資料。

當您將裝置回復原廠設定時,該裝置上除耗材資料外的所有個人資料將被清除。如要使用回復原廠設定功能,您可以長按重設鍵5秒,直至聽到「回復原廠設定」提示聲,即代表成功回復原廠設定。耗材資料可以在米家智能掃拖一體機的「設定」-「耗材」-「重設」中清除。請注意,回復原廠設定將無法復原,請確保您不再需要相關資料。

使用您裝置上的其他功能

我們的應用程式或需要使用您裝置的部分功能,如 Wi-Fi 網絡狀態。該等資料將用於允許應用程式在您的裝置上執行,並允許您與應用程式互動。您隨時均可通過在裝置層面關閉該等使用權限,或透過 privacy@dreame.tech 聯絡我們,以取消您的使用權限。

您的資料由您掌控!

控制設定

追覓科技了解私隱疑慮因人而異。因此,追覓科技為您提供選擇以限制收集、使用、披露或處理您的個人資料及控制您私隱設定的方法,並提供示例:

若您之前出於上述目的同意我們使用您的個人資料,您可隨時透過郵寄或寄送電郵至 privacy@dreame.tech,要求改變您的選擇。

存取、更新、修正或刪除您的個人資料

撤銷同意

您可以透過提交要求撤銷同意收集、使用及/或披露我們擁有或控制關於您的個人資料。如要撤銷同意,您可以傳送電郵至 privacy@dreame.tech。我們將從您提出要求起的合理時間內處理,此後根據您的要求不再收集、使用及/或披露您的個人資料。

請注意,撤銷同意可能會導致法律後果。我們會根據您的撤銷同意程度處理您的個人資料,這可能代表您將無法使用米家智能掃拖一體機」的软件及服務。

在您所在司法管轄區之外轉移個人資料

我們可能需要在您所在司法管轄區之外將個人資料轉移至我們的附屬公司或第三方服務供應商。對於此類轉移,我們將按照適用法律進行。具體而言,我們將採取適當的保障措施,並確保所有轉移均按照您適用的當地資料保護法律之要求。您將有權知悉追覓科技為您個人資料的轉移而採取之適當保護措施。

追覓科技可使用追覓科技營運及控制的海外設施處理或備份您的個人資料。目前,追覓科技在美國、俄羅斯、印度、新加坡及德國均設有數據中心。該等海外司法管轄區可能有或沒有與您所在司法管轄區實際相似的資料保護法律。我們可能在海外設施轉移及儲存您的個人資料。然而,此舉並不會改變我們按照本私隱政策保障您個人資料的任何承諾。

其他事項

未成年人

我們認為父母應負上監督子女使用我們的產品及服務的責任。然而,我們的政策不會要求未成年人提供個人資料;或向該類別人士傳送任何推廣資料。

追覓科技並不意圖亦不打算接收來自未成年人的任何個人資料。若父母或監護人有理由相信,未成年人未經其事先同意而向追覓科技提供個人資料,請聯絡我們,以確保該等個人資料被刪除,以及該未成年人取消訂閱任何適用的追覓科技服務。

優先順序

若您已同意我們適用的用戶協議,在此類用戶協議與本私隱政策不一致的情況下,將以用戶協議為準。

私隱政策的更新

我們會定期審核私隱政策,並可能更新本私隱政策,以反映我們資訊處理措施的變更。若我們對私隱政策作出重大變更,我們將透過電郵(發送至您帳號中指定的電郵地址)通知您,或在所有追覓科技網站或透過我們的軟件發佈該等更改,以便您了解我們收集的資料以及使用方式。我們私隱政策變更應自通知或網站通告的日期生效。我們鼓勵您定期檢視此頁面,以了解私隱措施的最新資訊。您在網站、手提電話及/或任何其他裝置上繼續使用產品及服務,即被視為接受更新的私隱政策。在收集您更多個人資料之前,或我們希望就新的目使用或披露您的個人資料時,我們將重新徵求您的同意。

我是否必須同意任何第三方條款及條件?

我們的私隱政策不適用於第三方提供的產品及服務。追覓科技產品及服務可能包括第三方產品、服務及第三方網站的連結。當您使用此類產品或服務時,第三方亦可能會收集您的資料。為此,我們強烈建議您花時間閱讀該第三方的私隱政策,如同對本公司私隱政策的關注一樣。我們不負責及無法控制第三方如何使用其向您收集的個人資料。我們的私隱政策不適用於從我們服務連結的其他網站。

聯絡我們

若您對本私隱政策有任何意見或問題,或對追覓科技收集、使用或披露您的個人資料有任何問題,請透過以下地址聯絡我們,並註明「私隱政策」:

追覓科技(天津)有限公司

地址:天津自貿試驗區(東疆保稅港區)亞洲路 6865 號金融貿易中心北區 1-1-804-8

電郵:privacy@dreame.tech

感謝您撥冗了解我們的私隱政策!

PRIVACY POLICY

Update!

Our Privacy Policy was updated on November 20, 2019. We have revamped the Privacy Policy front and back so that from this date onwards, this Privacy Policy can provide privacy details on how we manage your personal information for Mi Robot Vacuum-Mop software and services provided by Dreame Technology.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

OUR COMMITMENT TO YOU

This Privacy Policy sets out how Dreame Technology (Tianjin) Co., Ltd. and its affiliated companies ("Dreame Technology", "we", "our" or "us") collect, use, disclose, process and protect any information that you give us when you use Mi Robot Vacuum-Mop software and services. Should we ask you to provide certain information by which you can be identified when using Mi Robot Vacuum-Mop software and services, it will only be used in accordance with this Privacy Policy and/or our terms and conditions for users.

The Privacy Policy is designed with you in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, as well as full confidence that ultimately, you have control of any personal information provided to Dreame Technology.

In this Privacy Policy, "personal information" means information that can be used to identify an individual, either from that information alone or from that information combined with other information Dreame Technology has access about that individual. Such personal information may include but not limit to the information you provide to us or upload, device -related information, etc.

By using Mi Robot Vacuum-Mop software and services, you are deemed to have read, acknowledged and accepted all the provisions stated here in the Privacy Policy, including any changes we may make from time to time. In order to comply with applicable laws, including local data protection legislation, we will specifically seek prior explicit consent to the particular processing (e.g. automated individual decision-making) of special categories of personal data. We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, including your local data protection legislation. We are equally committed to ensuring that all our employees and agents uphold these obligations.

Ultimately, what we want is the best for all our users. Should you have any concerns with our data handling practice as summarized in this Privacy Policy, please contact our Data Protection Officer at privacy@dreame.tech to address your specific concerns. We will be happy to address them directly.

WHAT INFORMATION IS COLLECTED AND HOW WE CAN USE IT

TYPES OF INFORMATION COLLECTED

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.

We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):

During cleaning, the camera on the device will take photos of objects on the ceiling to extract feature information (i.e., dots, lines and other geometric features) to determine the position of device relative to the objects. The device can learn about its position and create a cleaning path and an outline map after continuously computing its position relative to the objects. The device will take 10 photos every second and extract the feature information within milliseconds on the local device. After this, these photos will be erased immediately. We fully understand the importance of your privacy. Please rest assured that these photos will not be stored on the local device or uploaded to a server. The photos are for positioning only and will not be used for any other purposes. If you have any question for this, please email us at privacy@dreame.tech.

HOW THE PERSONAL INFORMATION IS USED

Personal information is collected for providing services and / or products to you, and legal compliance on our part under applicable laws. You hereby consent that we may process and disclose personal information to our affiliated companies, Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.

We may use your personal information for the following purposes:

Here are more details on how we use your information (which may include personal information):

DIRECT MARKETING

We may use your Xiaomi Account to provide marketing materials to you relating to goods and services of Dreame Technology companies and our business partners which offer network, mobile applications and cloud products and services. We will only so use your personal data after we obtain your prior explicit consent and involve a clear affirmative action or indication of no objection in accordance with local data protection laws, which may require separate explicit consent. You have the right to opt out of our proposed use of your personal data for direct marketing. If you no longer wish to receive certain types of email communications you may opt-out by following the unsubscribe link located at the bottom of each communication or by emailing us at privacy@dreame.tech. We will not transfer your personal data to our business partners for use by our business partners in direct marketing.

COOKIES AND OTHER TECHNOLOGIES (ONLY WHEN BROWSING http://dreame.tech)

• What type of information is collected and how is it used? Technologies such as cookies, tags, and scripts are used by Dreame Technology and our Third Party Service Providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. Rest assured, the data will only be used for the purpose of optimizing user experience of our site.

• Log Files: Like most websites, we collect specific information and store it in the log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we gather about you.

• Advertising: We partner with our Third Party Service Providers to either display advertising on our website or to manage our advertising on other sites. Our Third Party Service Provider may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you do not wish to have this information used for the purpose of serving you interest-based ads, you may send an email to privacy@dreame.tech to opt out.

• Local Storage – HTML5/Flash: We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content and preferences. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity also use HTML5 or Flash cookies to collect and store information. Various browsers may offer their own management tool for removing HTML5 LSOs.

WITH WHOM WE SHARE YOUR INFORMATION

We do not sell any personal information to third parties.

We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.

Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that Dreame Technology will only share your personal information in accordance with your consent. Your consent to Dreame Technology will engage sub-processors for the processing of your personal information. You should know that when Dreame Technology shares your personal information with a Third Party Service Provider under any circumstance described in this section, Dreame Technology will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Dreame Technology will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.

SHARING WITH OUR GROUP AND THIRD PARTY SERVICE PROVIDERS

In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other Dreame Technology affiliated companies, or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and Dreame Technology's representatives. Such Third Party Service Providers would be processing your personal information on Dreame Technology's behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at privacy@dreame.tech.

SHARING WITH XIAOMI GROUP'S ECOSYSTEM COMPANIES

Dreame Technology works together with a cool group of companies, which together form the Mi Ecosystem. The Mi Ecosystem companies are independent entities, invested and incubated by Xiaomi, and are experts in their fields. Dreame Technology may disclose your personal data to Xiaomi or other Mi Ecosystem companies so as to provide you with and improve the exciting products and services (both hardware and software) from the Mi Ecosystem. Some of these products and services will still be under Xiaomi / Mijia / Mitu brands , while others may use their own brand. Dreame Technology will take appropriate organizational and technical measures to ensure the security of personal data during the process of sharing of information, including but not limited to the encryption of your personal data. If Dreame Technology is involved in a merger, acquisition or asset sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website, of any changes in ownership, uses of your personal information, and choices you may have regarding your personal information.

SHARING WITH OTHERS

Dreame Technology may disclose your personal information without further consent when required under applicable law.

INFORMATION NOT REQUIRING CONSENT

We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, we may share them trends about the general use of our services, such as the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.

For the avoidance of doubt, Dreame Technology may collect, use or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws. Such disclosure may be brought about by the necessity to protect our rights, ensure the safety of you and other people, and comply with the requirements of the local government to facilitate the investigations of illegal activities.

SECURITY SAFEGUARDS

DREAME TECHNOLOGY'S SECURITY MEASURES

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your using of Dreame Technology products and services and on Dreame Technology websites. We will use all reasonable efforts to safeguard your personal information.

All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.

We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

WHAT YOU CAN DO

RETENTION POLICY

Personal information will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information.If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Dreame Technology even if the further processing is incompatible with original purposes.

All the personal information except Consumables information on the device will be erased when you reset your device to factory default settings. To implement a hard-reset function, long press the reset key for 5 seconds, until you hear the sound "Restoring to factory settings", factory settings are restored successfully. Consumables information can be erased in "Settings"-"Consumables"-"Reset" of Mi Robot Vacuum-Mop plug-in. Beware that hard-reset can't be undone, so you have to make sure that you don't need the information any more.

ACCESSING OTHER FEATURES ON YOUR DEVICE

Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level or contacting us at privacy@dreame.tech.

YOU HAVE CONTROL OVER YOUR INFORMATION!

CONTROLLING SETTINGS

Dreame Technology recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways Dreame Technology makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time by writing or emailing us atprivacy@dreame.tech.

ACCESS, UPDATE, CORRECT OR ERASE YOUR PERSONAL INFORMATION

WITHDRAWAL OF CONSENT

You may withdraw your consent for the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This may be done bysending e-mail to privacy@dreame.tech. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal information as per your request.

Please recognize that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy Mi Robot Vacuum-Mop software and services.

TRANSFER OF PERSONAL INFORMATION OUTSIDE OF YOUR JURISDICTION

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by Dreame Technology for this transfer of your personal information

Dreame Technology may use overseas facilities operated and controlled by Dreame Technology to process or back up your personal information. Currently, Dreame Technology has data centers in United States, Russia, India, Singapore and Germany. These overseas jurisdictions may or may not have in place data protection laws which are substantially similar to that in your home jurisdiction. We may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.

MISCELLANEOUS

MINORS

We consider it the responsibility of parents to monitor their children's use of our products and services. Nevertheless, it is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category.

Dreame Technology does not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided Dreame Technology with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable Dreame Technology services.

ORDER OF PRECEDENCE

If you have agreed to our applicable User Agreements, in the event of inconsistency between such User Agreements and this Privacy Policy, such User Agreements shall prevail.

UPDATES TO THE PRIVACY POLICY

We keep our Privacy Policy under regular review and may update this privacy policy to reflect changes to our information practices. If we make material changes to our Privacy Policy, we will notify you by email (sent to the e-mail address specified in your account) or post the changes on all the Dreame Technology websites or through our software, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the effective date as set out in the notice or on the website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal information from you or when we wish to use or disclose your personal information for new purposes.

DO I HAVE TO AGREE TO ANY THIRD PARTY TERMS AND CONDITIONS?

Our Privacy Policy does not apply to products and services offered by a third party. Dreame Technology products and services may include third parties' products, services and links to third parties' websites. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party's privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

CONTACT US

If you have any comments or questions about this Privacy Policy or any questions relating to Dreame Technology's collection, use or disclosure of your personal information, please contact us at the address below referencing "Privacy Policy":

Dreame Technology (Tianjin) Co., Ltd.

Address: No.1-1-804-8 North Area of Financial Trade Center, 6865 of Asia Road, (Dongjiang Bonded Port), Pilot Free Trade Zone, Tianjin

Email: privacy@dreame.tech

Thank you for taking the time to familiarize yourself with our Privacy Policy!